Customer Service Is Everything

 
 Pre-Purchase Inspection NRMA Approved
 
Pre-Purchase Frequently Asked Question 1
Why we offer two levels of car inspection?

A – You probably are primarily concerned with the soundness of the vehicle’s mechanical systems.
Should you live in Sydney and have inspected the function of the windows, doors, wipers etc. why pay us to inspect the obvious. We therefore suggest that you select option 1 :
Should you live intra or interstate and not seen the vehicle,
option 2 might be your better choice.
 
Pre-Purchase Frequently Asked Question 2
Why we don’t to offer a mobile service to inspect vehicles at the vendors premises?
A - In order for our technicians to fully inspect the under portion of the vehicle, the suspension, the exhaust, the brake pipes and hoses to name just a few items, the vehicle needs to be up on hoist to give us total access to all the sections that to be inspected. The total time you are paying for is devoted to the inspection and not a technicians wasted time driving around Sydney to get to the vendor.
 
Pre-Purchase Frequently Asked Question 3
Why do we need the vehicle for 4 to 5 hours?
A -The cost of the inspection is directly related to the time we invest in examining your vehicle. Firstly we do a diagnostic drivability test this can take up to 20 minutes, this includes traveling over various types of surfaces and inclines. There after we raise the vehicle up on a hoist for the item by item inspection
 
Pre-Purchase Frequently Asked Question 4
How soon will I get a report?
A - On the day of the inspection we will give you both a verbal report and an interpretation of the report. Should you have an email address we will email you a copy of the report by the end of business that day.
 
Pre-Purchase Frequently Asked Question 5
Will the motor dealer agree to bring the vehicle to us for inspection?
A - The higher the cost of the vehicle the more important it is for you to know what the actual condition of the vehicle is that you are considering buying. If the dealer is keen on selling the car and believes that it is in good condition he will organise to bring it to us.
Should the dealer undertake to fix any defects we have found, we will re-inspect the reported defects at a reduced price.
 
Pre-Purchase Frequently Asked Question 6
Why does cost of the inspection vary from vehicle to vehicle?
A - Once again the cost of the inspection is directly related to the time we spend examining the vehicle. From experience we know the time we need to invest in different vehicles in order to give you a meaningful report.

Hi Harold
Thank you for the test results for the car tested today
Further to our chat this afternoon & Gil's offer to refund an amount for the test work not undertaken.
Again please pass on my thanks to Gil for the high ethical standards and professionality of your organisation in presenting me with the option to abort the testing and save some money on what appears to be a car that is not a desirable purchase due to its many and varied mechanical problems.
I won’t hesitate to recommend your services should the occasion arise.
Many thanks
Dale


 Pre purchase inspection referral
 
Gil:

I know I did this on the phone yesterday, but I wanted to go on written record to say thank you so much for doing such a thorough inspection yesterday on the Astra I was looking at buying. As a total car nut of 49 years with an insatiable appetite for detail, I was so impressed at the lengths you went to in doing the inspection. The fact that you took the time to call me and explain some of the items you found was the icing on the cake. I can see why you come recommended by the NRMA.  I elected not buy it based on your inspection findings, so you saved me a lot of effort and grief in buying the car which had a few worries.

So well done to you and your team. I will certainly use you again if I ever look to buying a car in Sydney again and will not hesitate to recommend you to my family and friends. Please feel free to use this email as an endorsement.
 
Yours sincerely
Martin Dibb
Canberra
Friday 16 April 2010

  Phone Harold to book in 02 9389-8224
 

Costs  

Option 1
 Option 2
Japanese, Korean small to full size

$279
$399 
European small to full size cars
  $299  $419
Alfa Romeo   $349
 $469
Four wheel drive & commercial Vehicle & Porche

$449
 $549 
Phone Harold 02 9389-8224
Phone Harold 02 9389-8224



Pre-Purchase Inspection Option 1     Pre-Purchase Option 1 continued
 Road Test   Suspension                                            
 Ease of Starting   Front Near Side Shock Absorber
 Idle Speed   Front Near Side Bump Stops
 Engine Performance   Front Near Side Bump Stop Dust Cover
 Engine Noise   Front Off Side Shock Absorber
 Road Noise   Front Off Side Bump Stops
 Brake Operation   Front Off Side Bump Stop Dust Cover
 Smoke from Engine   Front Side Ride Heights
 Rear Hand Brake   Front Near Side Springs
 Parking Brake Operation   Front Off Side Springs
 Steering Wheel   Front Near Side Control Arm Bushes
 Horn   Front Off Side Control Arm Bushes
 Ignition Switch   Ball Joints
 Warning Lights   Front Near Side Shock Mount Bushes
 Indicator Stalk   Front Off Side Shock Mount Bushes
 Clutch Pedal Pad   Front Near Side Swivel Bearings
 Hazard Lights   Front Off Side Swivel Bearings
 Air Conditioner / Heater Fan   Front Near Side Castor Rod Bushes

  Front Off Side Castor Rod Bushes
  Engine Compartment   Front Near Side Sway Bar "D" Bushes
 Engine Oil Level   Front Off Side Sway Bar "D" Bushes
 Transmission Fluid Level   Front Near Side Sway Link Bushes
 Front Differential Oil Level   Front Off Side Sway Link Bushes
 Rear Differential Oil Level   Front Near Side Sway Bar Ball Joint
 Power Steering Fluid Level   Front Off Side Sway Bar Ball Joint
 Brake Fluid Moisture Test

Rear Near Side Shock Absorber
 Brake Fluid Level
Rear Near Side Bump Stops
 Alternator Belt
Rear Off Side Shock Absorber
 Air Con Belt
Rear Off Side Bump Stops
 Power Steering Belt
Rear Near Side Control Arm Bushes
 Serpentine Belt
Rear Off Side Control Arm Bushes
 Battery

Rear Near Side Shock Mount Bushes
 Battery Clamps
Rear Off Side Shock Mount Bushes


Rear Near Side Swivel Bearings
 Exhaust
Rear Off Side Swivel Bearings
 Manifold
Rear Near Side Castor Rod Bushes
 Engine Pipe
Rear Off Side Castor Rod Bushes
 Flexible Pipe
Rear Near Side Sway Bar "D" Bushes
 Air Injection Pipes
Rear Off Side Sway Bar "D" Bushes
 Exhaust Gas Recirculation Pipes
Rear Near Side Sway Link Bushes
 Catalytic Converter
Rear Off Side Sway Link Bushes
 Front Muffler
Rear Near Side Sway Bar Ball Joint
 Centre Muffler
Rear Off Side Sway Bar Ball Joint
 Connecting pipe

 Balance pipe
Fuel
 Rear muffler
Fuel Tank 
 Tail pipe
Fuel Tank Supports
 Exhaust mount brackets
Fuel Lines
 Exhaust mount rubbers
Fuel Door Release lever


Fuel Door Release
 Brakes
Fuel Cap
 Brake Master Cylinder

 Proportioning Valve
Tyres & Wheels
 Brake Booster
Near Side Front Tyre
 Vacuum line
Near Side Front Wheel
 Brake Pipes Engine Bay
Off Side Front Wheel
 Front Wheel Caliper Front Near Side
Off Side Front Mag Wheel
 Front Wheel Caliper Front Off Side
Off Side Front Lock Nut
 Front Brake Pads Near Side
Off Side Front Wheel Nuts
 Front Brake Pads Off Side
Near Side Rear Tyre
 Rotor Front Near Side
Near Side Rear Wheel
 Rotor Front Off Side
Near Side Rear Hub Cap
 Front Flexible Hoses
Near Side Rear Wheel Nuts
 Front Brake Pipes
Off Side Rear Tyre
 Front Anti Lock Wheel Sensor
Off Side Rear Wheel
 Front Brake Pad Sensor
Off Side Rear Hub Cap
 Front Brake Pad Hardware
Off Side Rear Wheel Nuts
 Rear Wheel Caliper Near Side
Spare Tyre                                                                   
 Rear Wheel Caliper Off Side

 Rear Brake Pad Near Side
Steering
 Rear Brake Pad Off Side
Power Steering Pump
 Rotor Rear Near Side
Power Steering Hose
 Rotor Rear Off Side
Power Steering Rack
 Rear Flexible Hoses
Steering Rack Boot Near Side
 Rear Brake Pipes
Steering Rack Boot Off Side


Steering Mount Bushes
  Cooling System
Tie Rod Ends
 Cooling System  Reservoir
Steering Box
 Cooling System Expansion Tank
Pitman arm
 Radiator Cap
Steering Idler Arm
Top Radiator Hose
Inner Tie Rod
 Bottom Radiator Hose
Outer Tie Rod
 By-pass hoses
Steering Damper
 Water pump
Link Rods
 Thermo Fan
Steering Ball Joints
 Aux Thermo Fan

Phone Harold 02 9389-8224
 Viscous fan

Drive Train
 Fan Cowling
Engine Mounts
 Fan Blades
Transmission Mounts
 

Front Drive Shaft Boots
Boot
Rear Drive Shaft Boots
 Bonnet Struts
Centre Bearing
 Bonnet Stay  
Propeller Shaft
 Bonnet Catch Primary
Flexible Coupling
 Bonnet Catch Secondary
Extension Housing 
 Bonnet Release

Transmission Leaks
 Boot Lock
Differential Leaks
 Boot Struts
Transfer case Leaks
 
4wd differential Leaks


Gear Selector Rod
 Cabin
Transmission Cooler Leak
 Front Windscreen Wiper Near Side

 Front Windscreen Wiper Off Side
Cabin continued
 Front Windscreen Washer Jets
Reverse lights
 Rear Windscreen Wiper Near Side
Rear Number Plate Lights
 Rear Windscreen Wiper Off Side
Brake Lights Eye Level
 Rear Windscreen Washer Jets
Brake Lights Off Side
 Fog Lights
Brake Lights Near Side
 Head Light Near side
Front Near Side Seat Belt Webbing
 Head Light Off Side
Front Near Side Seat Belt Buckles
 High Beam Near Side
Front Near Side Seat Belt Retracting
 High Beam Off Side
Front Off Side Seat Belt Webbing
 Parking lights Near Side Front
Rear Near Side Seat Belt Retracting
 Parking lights Off Side Front
Rear Off Side Seat Belt Webbing
 Turning Indicator Lights Near Side Front
Rear Off Side Seat Belt Buckles
 Turning Indicator Lights Off Side Front

 Turning Indicator Lights Near Side Rear
 Turning Indicator Lights Off Side Rear
 Turning Indicator Lights Near Side 

 Turning Indicator Lights Off Side






Phone Harold 02 9389-8224


Phone Harold 02 9389-8224




Pre-Purchase Inspection Option 2
includes all of the above plus

Pre-Purchase Inspection Option 2 includes all of the above plus




 Road Test
Cabin
 Automatic Transmission
Front Windscreen Wiper Blades
 Manual Transmission
Rear Windscreen Washer Jets
 Differential
Rear Windscreen Wiper Blades
 Anti Lock Brakes
High Beam Near Side
 Cruise Control Not Checked
High Beam Off Side
 Speedo Accuracy Not Checked
Quarter Glass Near Side
 Odometer Not Checked
Quarter Glass Near Side Opening
 4WD / AWD 
Front Near Side Window
 Steering Column
Front Near Window Side Opener
 Steering Operation
Rear Near Side Window
 Key Condition
Rear Near Side Window Opener
 Interior Light
Quarter Glass Off Side
 Instrument Cluster Lights
Quarter Glass Off Side Opening
 Sun Visor Internal Near Side
Front Off Side Window
 Sun Visor Internal Off Side
Front Off Window Side Opener
 Rear View Mirror Interior
Rear Off Side Window
 Rear View Mirror Near Side Visibility
Rear Off Side Window Opener
 Rear View Mirror Near Side Adjustability
Rear Window
 Rear View Mirror Off Side Visibility
Rear Window Demister Not Checked
 Rear View Mirror Off Side Adjustability
Window Master Lock
 Windows Front Windscreen
Rear Near Side Child Locks
 Front Window Demister Not Checked
Rear Off Side Child Locks
 Central Locking Key
Front Near Side Seat Mount
 Central Locking Remote Control
Front Near Side Seat Slide Lock


Front Near Side Seat Head Rest
 Engine Compartment
Front Off Side Seat Mount
 Front Differential Oil
Front Off Side Seat Slide Lock
 Front Differential Oil level
Front Off Side Seat Head Rest
 Rear Differential Oil
Rear Near Side Head Rest
 Rear Differential Oil Level
Rear Off Side Head Rest
 Transfer case Fluid
Interior Upholstery Not Checked
 Power Steering Fluid Level
Fuel Door Release lever
 Suspension Fluid
Fuel Door Release
 Suspension Fluid Level
Fuel Cap
 Belt Tensioner

 Belt Idler
Cooling System
 Battery Terminals
Glycol / Alkalinity Test
 Battery Retainer


 Electrical Charging System


 Windscreen Washer Reservoir






Phone Harold 02 9389-8224


Phone Harold 02 9389-8224




Terms and conditions, download for Signing  Click here








Phone Harold to book in 02 9389-8224




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Coming From....

Watsons Bay, Rose Bay, Bondi Beach, Vaucluse , Dover Heights , North Bondi

Head up Old South Head Road towards Bondi Junction.

At Edgecliff Road turn right, proceed down until Reddam School on your left and Holy Cross on your right.

We are the Yellow building on your right.
Phone to book in 02 9389-8224