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Pre-Purchase Inspection NRMA Approved
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Pre-Purchase Frequently Asked Question 1
Why we offer two levels of car inspection?
A – You probably are
primarily concerned with the soundness of the vehicle’s mechanical
systems.
Should you live in Sydney and have inspected the function of
the windows, doors, wipers etc. why pay us to inspect the obvious. We
therefore suggest that you select option 1 :
Should you live intra
or interstate and not seen the vehicle,
option 2 might be your better choice.
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Pre-Purchase Frequently Asked Question 2
Why we don’t to offer a mobile service to inspect vehicles at the
vendors premises?
A - In order for our technicians to fully inspect
the under portion of the vehicle, the suspension, the exhaust, the brake
pipes and hoses to name just a few items, the vehicle needs to be up on
hoist to give us total access to all the sections that to be inspected.
The total time you are paying for is devoted to the inspection and not a
technicians wasted time driving around Sydney to get to the vendor. |
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Pre-Purchase Frequently Asked Question 3
Why do we need the vehicle for 4 to 5 hours?
A -The cost of the
inspection is directly related to the time we invest in examining your
vehicle. Firstly we do a diagnostic drivability test this can take up to
20 minutes, this includes traveling over various types of surfaces and
inclines. There after we raise the vehicle up on a hoist for the item
by item inspection |
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Pre-Purchase Frequently Asked Question 4
How soon will I get a report?
A - On the day of the
inspection we will give you both a verbal report and an interpretation
of the report. Should you have an email address we will email you a copy
of the report by the end of business that day. |
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Pre-Purchase Frequently Asked Question 5
Will the motor dealer agree to bring the vehicle to us for
inspection?
A - The higher the cost of the vehicle the more important
it is for you to know what the actual condition of the vehicle is that
you are considering buying. If the dealer is keen on selling the car and
believes that it is in good condition he will organise to bring it to
us.
Should the dealer undertake to fix any defects we have found, we
will re-inspect the reported defects at a reduced price. |
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Pre-Purchase Frequently Asked Question 6
Why does cost of the inspection vary from vehicle to vehicle?
A -
Once again the cost of the inspection is directly related to the time
we spend examining the vehicle. From experience we know the time we need to invest in different vehicles in order to give you a meaningful
report.
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Hi Harold
Thank you for the test results for the car tested today
Further to our chat this afternoon & Gil's offer to refund an amount for the test work not undertaken.
Again please pass on my thanks to Gil for the high ethical standards and professionality of your organisation in presenting me with the option to abort the testing and save some money on what appears to be a car that is not a desirable purchase due to its many and varied mechanical problems.
I won’t hesitate to recommend your services should the occasion arise.
Many thanks
Dale
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Pre purchase inspection referral
Gil:
I know I did this on the phone yesterday, but I wanted to go
on written record to say thank you so much for doing such a thorough
inspection yesterday on the Astra I was looking at buying. As a total
car nut of 49 years with an insatiable appetite for detail, I was so
impressed at the lengths you went to in doing the inspection. The fact
that you took the time to call me and explain some of the items you
found was the icing on the cake. I can see why you come recommended by
the NRMA. I elected not buy it based on your inspection findings, so
you saved me a lot of effort and grief in buying the car which had a few
worries.
So well done to you and your team. I will certainly use you
again if I ever look to buying a car in Sydney again and will not
hesitate to recommend you to my family and friends. Please feel free to
use this email as an endorsement.
Yours sincerely
Martin Dibb
Canberra
Friday 16 April 2010 |
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